We cannot accept credit/debit cards over the phone or take payment on line.

However, we do accept MasterCard or Visa credit/debit cards at the front counter.

Checks or money orders are payable to DOH.

Sent by mail it will take approximately two weeks to update.

If the payment is walked in to the front counter it will take approximately 3-7 business days. This saves mail time and you will receive verification during the visit.

Our goal is to process all renewals within seven business days after we receive them. This includes payment and processing time.

Your credential lists the expiration date. For most professions, it is the practitioner's birthday. You can also look at our Provider/Facility Search to see your expiration date.

The date your continuing education is due is listed under the fees on your courtesy renewal card.

Your profession's web page lists the hours of required continuing education. You can also look on the Provider/Facility Search to see when your continuing education hours are due.

If you have questions about your continuing education, please call 360.236.4700 or email us for help.

Check the fee page for your profession to find the correct payment. Then send a check or money order payable to the Department of Health. Please note that you are requesting a duplicate credential and remember to include your credential number.

If it is within 90 days of your expiration date, you can renew your credential and receive an updated copy.

All address change requests must be sent in writing. If you are renewing and have recieved your renewal notice, please complete the address change request on the back of the card.

If you are not renewing or do not have your renewal card, please complete the Address Change Form . You can fax your change to 360.236.4818, or select the email button on the form once you fill it out. Or print form out and mail it to the Customer Service Office.

You must have your current mailing address. Otherwise, we cannot send you the courtesy renewal reminder.

The United States Postal Service will not forward state mail so it is your responsibility to inform the Customer Service Office of an address change.

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Please mail or fax a copy of your certified marriage certificate, divorce decree or court order showing your name change to the Customer Service Office. You will not be sent a credential showing your new name until your next renewal has been processed. You may also include this request when submitting your renewal.

• Military service members retain their credentials during active duty status and are allowed to practice throughout the state.

• The service member will be placed on "active military" status when he or she provides a copy of the service orders to the Department of Health Customer Service Office.

• A renewal card is not sent to these credential holders. They must send current orders to the Customer Service Office each year before the credential expires.

• Renewal fees are not charged to credential holders in active military status.

• If the credential holder does not submit current orders on the renewal, the credential expires.

• A military status is changed to active when:

• A copy of the discharge papers (DD214) is provided.

• The renewal fee is paid.

• Continuing education hours, if applicable, are not required upon return to active status.

• Regular renewal fees and continuing education requirements apply after the first post-discharge update.

• Military service members have a six-month period to update their credential after discharge.

• If the credential holder does not renew within six months after discharge, the credential expires. If the credential holder later asks to renew the credential, the regular process applies, including penalties.

• Don't stop payment on your check. This will result in a non-sufficient fund (NSF) fee.

• Save renewal cards in a place where they will not be damaged or lost.

• Send in the renewal payments as soon as you get the renewal notice.

• You can renew up to 90 days in advance.

• Check your bank account before calling to see if the renewal payment has cleared your account.

• If you lose your renewal notice, check on-line for current fees or call before sending in the payment. Fee changes may cause renewal payments to be deficient, delaying the renewal process.

• As soon as your credential is renewed, the updated information will show on our Provider/Facility Search.

• All fees are non-refundable.

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