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Frequently Asked Questions for Providers

What is the Child Profile Immunization Registry?

The Child Profile Immunization Registry is a secure, shared Web-based computer system in Washington State that helps health care providers keep track of the immunizations kids in their practice get. The record remains available when families move or change providers.

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How does it work?

Patient information from the public portion of the state birth certificate is automatically entered in the database. Health care providers then add to the Immunization Registry as the child is immunized. Health care providers can:

  • Access the record as needed.
  • Use the record to compile and print recall lists of patients needing immunizations.
  • Use the record to create vaccine usage and immunization assessment reports.

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How does the Immunization Registry benefit my practice?

Physicians and clinics that take part in the Immunization Registry can use it to:

  • Keep track of all immunizations a child has received and who gave them.
  • Quickly and conveniently see what vaccines a child needs at each visit.
  • Save time answering requests for immunization records from parents, schools, and camps by printing out the record (including the Certificate of Immunization Status).
  • Improve follow-up and patient contact by creating reminder and recall lists, mailing labels, or postcards.
  • Reduce paperwork by pre-loading lot numbers and easily creating monthly state vaccine usage reports.
  • Record Vaccines for Children eligibility and create benchmarking reports.
  • View and print forecast reports for needed immunizations.
  • Generate and print vaccine accountability reports.
  • Produce lists of patients affected by vaccine lot recalls.
  • Generate clinic assessment reports through user’s Clinical Assessment Software Application (CASA).
  • Print immunization records directly onto the Certificate of Immunization Status.

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How does the Immunization Registry help my patients?

The Immunization Registry helps assure timely and complete immunizations. Child Profile’s Health Promotion materials remind parents about needed immunizations and well-child checkups. Parents rest easier knowing their kids’ immunization records are available when they need them, such as in an emergency, if they move, or when they change providers.

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How many immunizations records are in the Child Profile system?

There are over 16 million immunizations for nearly 4 million individuals of all ages in the Immunization Registry. Seventy-seven percent of kids under age six have one or more immunizations in the system, and sixty-one percent have two or more immunizations.

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Who else is participating?

Child Profile has 280 partner health organizations that participate and exchange data with the Immunization Registry. This includes most of Washington’s major health plans, the state Medicaid program, local public health agencies, community and migrant health centers, and a growing number of private health care providers. A few examples of participating organizations are:
 
Mary Bridge Children’s Health Alliance

Active efforts are underway to recruit providers. View a complete list of participating providers.

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Is the Immunization Registry compatible with our existing computer system?

Child Profile can be accessed by any computer that has Internet access, Microsoft Internet Explorer 6.0 and above, and 128-bit encryption.

For medical organizations with existing electronic systems, we can also set up a data exchange process that sends batch data directly to Child Profile from your Electronic Medical Record or from your practice management or billing system. Call the Child Profile Immunization Registry Help Desk at 1-800-325-5599 to talk about your choices.

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Is the data in the Immunization Registry secure and protected?

Providers, health plans, and other covered entities may disclose protected health information to Child Profile without patient authorization since the disclosure is allowed as a public health activity related to controlling or preventing disease. Although the HIPAA privacy rule doesn’t directly apply to Child Profile, the Department of Health intends to comply with the spirit of the rule. In accordance with RCW 70.02, Washington's Health Care Information Access and Disclosure Act, individually identified data will only be disclosed for the purpose of facilitating health care or conducting public health activities to prevent or control disease.

Only participating health care providers can view records in the Immunization Registry. Your participation in the Registry is HIPAA compliant.

  • All data is user name and password protected.
  • Passwords must meet certain standards.
  • Passwords expire and must be changed every three months.
  • All communication between the user's browser and the Immunization Registry database server is encrypted using 128-bit encryption.
  • The application servers and databases live in a physically-protected environment within the Washington State Department of Information Services on a protected network.
  • The application lives behind a series of firewalls.

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Should I let my patients know I use the Immunization Registry?

Yes! Becoming a registered user of Child Profile tells parents that you care about providing timely and accurate immunizations. When you register, you get a poster and brochures for your office or exam room to inform parents about the Immunization Registry and its benefits for their kids and their community’s health. Child Profile also provides a lifetime mmunization record card and childhood health record to share with parents.

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What should I do if one of my patients wants to opt out of the Immunization Registry?

Child Profile's Operations Guidance on Confidentiality states that each parent or patient has the right not to participate in the Immunization Registry or get health promotion mailings.

If a parent or patient wants to opt out, please share the Welcome to Child Profile brochure with them and explain the benefits of their participation in Child Profile. If they still want to opt out, they may call the parent line at 1-800-322-2588. Or you may print out the opt-out letter and form (PDF, 330KB) for them to complete.

NOTE: If you manually enter immunization records into Child Profile, you will need to make a note in the patient's record that they have chosen to opt out of the Immunization Registry. If you provide batch data to Child Profile, our system will automatically block further entry of their records via the batch process.

Please call the Child Profile Immunization Registry Help Desk at 1-800-325-5599 if you have any questions or need help deleting a record.

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How do I get connected to the Immunization Registry?

The Immunization Registry is free-of-charge to health care providers who have registered to participate, and can be accessed by any computer that has Internet access and a Web browser. Our help desk will help you get set up and will make it easy for your office. Just call the Child Profile Immunization Registry Help Desk at 1-800-325-5599 to get started.

You can also complete the online practice profile to get more information about the Immunization Registry.

FOR MORE INFORMATION OR TO REGISTER, CONTACT:


Child Profile Help Desk
401 5th Avenue, Suite 1000
Seattle, Washington 98104
Phone: 1-800-325-5599 or 206-205-4141
E-mail: cphelpdesk@kingcounty.gov

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How do I order Child Profile materials?

Child Profile Health Promotion materials are available to order free-of-charge from the Washington State Department of Health. The available Child Profile materials include:

Materials can be ordered online from the Department of Printing Fulfillment Center. Contact Jennifer Blaine at 360-236-3481 for detailed instructions.

Many other immunization materials can also be ordered. Most materials are available in English and Spanish and some have order limits. Intended audiences for use of these materials include health and child care providers and others who regularly interact with young families and can use these materials in their practices, centers, or offices. Outreach activities and communication efforts are underway to inform these groups about the availability of the materials.

For more information, please contact Lonnie Malone at 360-236-3529.

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How do I give input on Child Profile letters and materials?

Child Profile works to make sure that materials sent to Washington State parents are regularly reviewed in order to remain up-to-date, relevant, and highly useful to parents. The review process includes getting broad input from on various areas of child health and development, immunizations, nutrition, safety, and early learning.

If you're interested in participating on any of the following Child Profile review teams, please contact Laura Hutchinson at 206-263- 8313:

  • Professional review (including those in private practice, local health jurisdictions, and academic or non-profit settings).
  • Spanish review (including native Spanish speakers from any Spanish-speaking country).
  • Parent review (for people with kids under age six).

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Documents posted in PDF version on the Department of Health Web site will be made available on request to users who are unable to download or view them. For persons with disabilities, PDF documents will be made available on request in other formats. To submit a request, e-mail ImmuneMaterials@doh.wa.gov.