In this release a ProviderOne search tool was added, which can be used to quickly and accurately assess if a ProviderOne client is on a WIC income-qualifying medical program.

Release Notes (189KB)

Version 6.0

This release incorporates the new federal requirements for food packages by implementing new rules for assigning foods, adding some new foods, and removing some existing foods. It also adds the ability to record a client’s prescription information.

Release Notes (241KB)

Visit our Training Materials page for information about client transfers.

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CIMS Supplements

Quarterly newsletters provide WIC staff with information and tips for using CIMS Client Services and Clinic Reports.

October 2011 (243KB)

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CIMS Support

Call CIMS Support when you need help with:

CIMS—including Client Services & WIC reports
Client look-up
Due-date changes
Eligibility date corrections
Transfer-in issues

1-800-841-1410, press 7
Monday–Friday 8am–5pm
Voicemail available after-hours
Email: CIMS.support@doh.wa.gov

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OASIS Help Desk Technicians

Call the OASIS Help Desk when you need help with:

Network logon issues
Printers
Power outages
Site moves
WIC computer equipment

Eastern Washington: 1-800-942-2484
Western Washington: 1-888-457-2467
Monday–Friday 7:30am–5pm
Email: WIC.Helpdesk@doh.wa.gov (non-urgent technical issues)

Download a printable version (39KB) of this information

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Client Services Appointment Book & Flowsheet—The Basics

This web-based tutorial helps WIC staff explore some basic features of the Appointment Book and Flowsheet tabs, the areas in CIMS Client Services used when planning and scheduling appointments for clients.

About the Tutorial

This document (82KB) provides information about the Client Services Appointment Book and Flowsheet tutorial including the intended audience, instructions for using the control bar and table of contents features, details about the Table of Content options, and tips for new staff.

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CIMS

Clinic Forms & Materials

Clinic Staff Training

Nutrition Education

Related Information

WithinReach

WIC Works Resource System

nutrition first (formerly WALWICA)

National WIC Association