Retailer Training

What you can find...

Unless otherwise noted, all materials and forms on this page are in PDF format.

WIC Retailer Training Information

Training sessions are designed to assure that WIC authorized retailers receive the information they need to be successful partners with the WIC Nutrition Program. These trainings focus on the changes coming to the WIC Nutrition Program on October 1, 2009 and include information about the new foods available to WIC customers, transacting the new fruit & vegetable checks and the new minimum stock levels.

In addition, trainings will provide retailers with an understanding of:

• The purpose of the WIC Nutrition Program.
• WIC authorized retailer responsibilities.
• The procedures for transacting and handling WIC checks.
• Complaints and resolving problems at the check stand.
• Violations that can result from incorrect administration of program rules and regulations.

Attending one of these trainings will meet the contract requirement for interactive training.

We can also arrange a "Train the Trainer" session for your staff. Contact the Retailer Management Team by email or call us at 1-800-841-1410 ext. 3620 for more information.

2010 Training Dates Coming Soon!

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WIC Checker Newsletters

• June 2008 Newsletter (73.89 KB)
• February 2007 Newsletter (191.02 KB)

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Using WIC Checks Streaming Video

This video highlights the key points of cashing WIC checks and shopping for WIC approved foods. Although the intended audience of the video is WIC clients, retailers may find it useful as a cashier training tool.

Streaming Video

• English
• Spanish

Transcripts (PDF)

• English (100.58 KB)
• Spanish (104.62 KB)

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If you need technical assistance, please email us or call 1-800-841-1410

Documents posted in PDF format on the Department of Health Web site will be made available on request to users who are unable to download or view them. For persons with disabilities, PDF documents will be made available on request in other formats. To submit a request, contact WIC's Web Coordinator. Download the free PDF viewer here.

In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. To file a complaint, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call 800-795-3272 (voice) or 202-720-6382 (TTY). USDA is an equal opportunity provider and employer.

Washington WIC does not discriminate.

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WIC Program
Washington State Department of Health
PO Box 47886
Olympia, Washington, 98504-7886

Last Update:  11/18/2009 08:36 AM
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