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Frequently Asked Questions for Schools

How can I find out which providers and school districts in my community participate in the Immunization Registry?
Go to the List of Participating Providers Web page. Medical providers and school districts are listed in alphabetical order by county.

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Who needs to sign the Information Sharing Agreement?
The school district superintendent or an official designee must sign the Information Sharing Agreement (PDF, 80KB).

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Why do you ask for a technical lead as a contact at the district?
We ask for a technical lead solely to have an internal resource that is familiar with your system. The Immunization Registry is secure and simple to use, but sometimes problems come up on a particular computer that we're not able to help with. In this case, we would call your district technical lead for assistance.

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Who can access the Immunization Registry? Is it only for nurses?
The Immunization Registry is accessed primarily by health care professionals. As health care professionals, school nurses can assign the duty to another staff person like a health assistant or school secretary. There is no limit at this time to the number of assignees per district.

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Who needs to sign the Confidentiality Agreement and where do I send it?
Any non-health care professional assigned to use the Immunization Registry by a school nurse must sign the Confidentiality Agreement (PDF, 16KB). Many nurses also sign it. It's not necessary to send the signed agreement to Immunization Registry staff. Keep it at the school or district office.

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How do I get a user account?
There is usually a lead person (often a school nurse) who has submitted other necessary paperwork to the Immunization Registry. Once you review the confidentiality policies and training, the lead submits your name to the Immunization Registry by fax or e-mail. Immunization Registry staff send an e-mail including your user name and temporary password to the lead.

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What do I do if I forget my password?
Contact the Child Profile Help Desk at 1-800-325-5599. Staff can't see passwords since they are encrypted, but they can reset your password for you.

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What do I do if I see duplicate records?
Contact the Child Profile Help Desk at 1-800-325-5599 to report a duplicate record.

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What do I do if I see errors?
Contact the Child Profile Help Desk at 1-800-325-5599 if you see errors.

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How can I help complete immunization records if I have more data? Can I send the Certificate of Immunization Status (CIS) to my local health jurisdiction?
We know you may sometimes get records from families that are more complete than information in the Immunization Registry. The CIS is not considered a medical record or a verified source of information. Therefore, it's not recommended to update the Immunization Registry from a CIS. Your local health jurisdiction may update the record if a family has a shot record. You can make a copy and forward it to them.

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What do you mean by “parental review?” Can nurses initial information if they get phone confirmation of vaccine information?

  • RCWs 28A.210.100 and 28A.210.110 say it's the parent's responsibility to submit immunization information to the school. In using the Child Profile Immunization Registry, the school nurse or assignee is facilitating parent report. The parent needs to review, amend if needed, sign, and submit the Certificate of Immunization Status (CIS) to the school.
  • If a signed CIS is already on file, additional information obtained from the Child Profile Immunization Registry may be added to the CIS if the nurse obtains verification from the parent. This verification can be in-person or by phone. If by phone, the nurse must initial and date that a phone call was made.

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Documents posted in PDF version on the Department of Health Web site will be made available on request to users who are unable to download or view them. For persons with disabilities, PDF documents will be made available on request in other formats. To submit a request, e-mail ImmuneMaterials@doh.wa.gov.