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Children with Special Health Care Needs Program

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How Does the CSHCN Program Help Washington Families?

Referrals for Services

Client referrals are made by families, schools, medical providers, and others to the CSHCN Coordinator in the county health department where the child lives. When families need help finding resources for their child, their provider may use a Decision Tree as a tool to direct them to the appropriate care coordinator.

Nursing evaluations, care coordination, health care planning and family support are examples of services available to families regardless of income.

When funding for medical services is needed, clients will be referred to the Health and Recovery Services Administration (HRSA) in the Department of Social and Health Services to determine eligibility for Medicaid. 

Services found to be medically necessary by the local CSHCN Coordinator and not covered by any other sources may be eligible for funding through the CSHCN Program when funding is available and the family income is within certain limits.

Answers for Special Kids (ASK) Line. The CSHCN Program supports the WithinReach  ASK Line, a toll-free information service (1-800-322-2588 or 1-800-883-6388/TTY). ASK Line Information and Referral Specialists provide local and state resource information on health care coverage, specialty services, recreational opportunities and more to families of children with special health care needs in Washington State.

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Links to external resources are provided as a public service and do not imply endorsement by the Washington State Department of Health.

Documents posted in .PDF version on the Department of Health Web site will be made available in an alternative format on request to users who are unable to download or view .PDF files on the Web. To request documents on the Children with Special Health Care Needs Web site in alternative format, contact cshcn.support@doh.wa.gov or (360) 236-3571.


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Page last updated:  09/20/2007