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Learn more about the Division of  Environmental Health  

Consumer Confidence Report Writing Assistance

The organizations listed below are currently offering assistance to help purveyors write a consumer confidence report.  The Washington State Department of Health Office of Drinking Water has not reviewed any of the assistance materials or computer templates created by these organizations.  We recognize these organizations provide a useful and valuable service to water purveyors in complying with the many drinking water regulations.  We encourage you to contact these organizations for assistance with writing your report.  As a reminder, it is the responsibility of the water system to meet all of the Consumer Confidence Report requirements. 

EPA Example Reports:  The EPA has written a 2-page sample report that satisfies the minimum state CCR requirements, entitled:

• "Sampletown Water Quality Report - 1999"

This report shows the required format for summarizing your monitoring detections and includes the required educational and mandatory health effects language.

Look at Other Water Systems' Reports:  Water systems across the nation have posted their reports on this web site: 

• Environmental Protection Agency (Web site) 

See what other water systems have created to communicate with their customers.  You may want to look into posting your own report on these websites.

More Ideas for Writing Your Report: Additional information and suggestions to consider as you write your report are available by clicking on Good Ideas and Customer Knowledge and Attitudes about Drinking Water.

For More Information:   If you don't find the information you need about the Consumer Confidence Report regulation on this web site or from other resources, call your Drinking Water Regional Office:

U.S. Environmental Protection Agency's Web site
1200 Pennsylvania Avenue, N.W., Washington, DC 20460
Phone:  1-800-426-4791

• “Preparing Your Drinking Water Consumer Confidence Report” - A guide for water suppliers that describes the requirements of the CCR federal regulation (which is no different than Washington State's CCR regulation).  It provides instructions for writing your report and includes three example reports.

• “CCR Writer” - A free computer template accessible through their website.

• Example reports - View other systems reports online. Post your own report online.

• Public service announcements and informative posters

Evergreen Rural Water of Washington's Web site
PO Box 2300, Shelton, WA 98584
Phone: 1-800-272-5981
Fax:      360-462-9289

• A computer template available on diskette ($20 for members, $30 for non-members).

• Technical assistance and training.

Rural Community Assistance Corporation's Web site

• Free technical assistance on utility financing, management and operational issues.

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Dept. of Health Office of Drinking Water 243 Israel Road S.E. 2nd floor Tumwater, WA 98501

Mail: P.O. Box 47822 Olympia, WA 98504-7822 (360) 236-3100

Send inquiries about DOH and its programs to the Health Consumer Assistance Office
Comments or questions regarding this Web site? Send mail to Judy J. Sides.