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Functional program
Steps in programming individual departments or services

Step 1 - Decide General Policies
Step 2 - Determining Rooms
Step 3 - Determining Relationships
Step 4 - Determining the Design Criteria for Each Room
Step 5 - Determine Special Requirements for Each Room

Partial list of suggested services to be considered
Partial list of various systems to be considered

 

Functional Program 

Many differences exist among populations utilizing the services of licensed care facilities. These differences include the physical, social, and health care utilization patterns and needs of the users. Therefore, broad ranges of operational and physical factors should be considered when planning operational components of any facility regardless of size, type, or location. The universal questions to be answered are who, what, when, where, why and how. The following components will answer these questions, and should be addressed in a functional program:

  • The scope of the project, providing background information. 
  • Space requirements and functions to be performed. 
  • Relevant material from the Certificate of Need application.
  • Specific departments, services, and systems as related to services to be provided.
  • Departmental location and grouping of departments considering logistics and traffic patterns. 
  • Organization and staffing to include workload and workflow. 
  • Tasks and processes which require special planning and the use of equipment. 
  • Mechanical and electrical requirements, communications, and transportation. 
  • Environmental relationships and future proposed changes.
Steps in Programming Individual Departments or Services

In the initial general programming for a facility, broad decisions as to the extent of services and the mode of operation will be made. These broad decisions, which are made for the facility as a whole, form the basis for the detailed planning of every service and service area. If so planned, a well-coordinated and efficient facility will result. The following steps are suggested as an approach to programming individual service areas: 

Step 1
Review functions and decide the general policies and procedures for the operation of the service area.  

This can be done by deciding:

  • For what functions provisions should be made in the service area.
  • How each function is to be carried out.
  • Who will be responsible for each function.
  • What types of equipment, furniture, etc., will be needed to carry out each service.
In some instances, the general policies and procedures for a service area may not differ from those for the facility as a whole. For example, it may have been previously decided that linens will be stored on the carts and delivered to the various service areas, and no fixed shelves are needed. Therefore, it may not be necessary to further refine the plan for storing and distributing linen. Instead, the size of the cart needed, the clean room/area where linens are to be stored, within the service area, should be addressed. 

On the other hand, there are many instances in which further determination of policies and procedures are necessary. For example, in a hospital it may have been decided that all preparation of surgical and obstetrical supplies and equipment will be carried out in the Central Service. In the planning of the surgery suite, there is need for formulating policies and procedures for collecting and sending supplies and equipment to Central Service, and for storing clean supplies and equipment within the surgery and obstetrical services. These policies and procedures will dictate the space and equipment required. 

Step 2
Determine the rooms or separate work areas that are needed.
 

The numbers and types of rooms should be determined through study of the functions and the policies and procedures, which have been formulated in Step 1. Functions may be grouped together according to their logical relationship. The following groupings may indicate which functions may be carried out in the same rooms and which functions should be in separate rooms:

  • Technique.
  • Volume of work. 
  • Best work flow.
  • Personnel who will be responsible for each function.
  • Possibilities of certain equipment serving more than one function.
Step 3
Determine relationships.
 

Decide how the various rooms and areas within the service area should be located in relation to one another. Logical traffic and work flow should be determining factors in deciding which rooms should be adjacent and which should be located in specific areas. It may not be possible to achieve architecturally ideal relationships so it would be best to indicate the most important items for the architect to give preference.   

Step 4
Determine the design criteria for each room or area.
 

This final step in programming requires a detailed study of work organization within each room. The following steps are suggested as a means of programming the requirements for each room:

  • List the functions to be carried out in the room.
  • Study activities and determine workstations.
  • Determine the activities or subdivisions of work that are necessary to accomplish each function that is to be carried out in the room.
  • Decide which of these activities may be handled at the same workstation and which will require separate workstations.
  • Determine the equipment for each workstation. The listing of equipment required at each work station should include:
    • Fixed equipment such as work counters, cabinets, sinks, bulletin boards, and other stationary equipment.
    • Mobile or portable equipment, which will be kept or used within the room. It is important the architect have an understanding of the mobile equipment so he can provide space for it to be conveniently located in the work area in which it is to be used. Otherwise such equipment may block workspace or traffic and interfere with efficient functioning of the room. Even a waste receptacle or a laundry hamper can present a problem if there is no space to properly locate it.
  • Decide upon working relationships within the room. The use of work flow charts can be very helpful in determining these relationships.
  • Decide how the different workstations in the room should be located in relation to one another. Can they be adjoining or should they have a definite physical separation? Is there any equipment which will serve more than one workstation and should it be located between workstations?
  • Decide how the different items of equipment within each workstation should be located in relation to one another. For example: Should a sink be located at the end of a work counter or in the middle of a work counter?
Step 5
Determine other special requirements for the room. Items that might require special consideration include:
  • Special plumbing requirements
  • Oxygen outlets
  • Vacuum outlets
  • Compressed air outlets
  • Gas outlets
  • Waste gas evacuation system
  • Special lighting
  • Electrical outlets
  • Ventilation
  • Communications
  • Finishes
  • Entry and exit requirements
  • Special design requirements
It is important to note where special features in equipment are necessary for proper work conditions. For example: In some areas, such as hospital Central Service and the Laboratory where personnel do considerable work in a sitting position, it is important to provide a proper knee space or footrest. In some areas it may be desirable to design so that personnel have the opportunity of alternating between standing and sitting to avoid undue fatigue. In some areas it may be desirable to have work counters at a height that is not generally considered standard.   

Partial list of suggested services to be considered:

  • Administrative
Lobby, administrative offices, business and accounting facilities, personnel department, admitting, switchboard, reception.
  • Support Services
Communications, supplies, stores, laundry, plant engineering and maintenance, housekeeping, materials management, dietary, central services.
  • Specialized Services
Pharmacy, medication distribution, medical records, social services, spiritual services.
  • Nursing and Medical Services
Utility rooms, exam rooms, diagnostic & treatment rooms, and specialized medical procedure rooms.
  • Educational Services
Patients/Residents and their families’ education; In-service staff training and continuing education; and staff meetings.
  • Miscellaneous Services
Auxiliary functions such as gift shop, meetings, conference rooms, beauty salons, and libraries, etc. 

Partial list of various systems to be considered:

  • Air - Conditioning (cooling, heating, ventilating)
  • Air - Mechanical, compressors
  • Air - Medical, separate system
  • Alarm system for these gasses.
  • Cardiac Code Call
  • Communication Systems, including computers
  • Compressed Gases (nitrogen, nitrous oxide, oxygen)
  • Disaster
  • Domestic water supply (hot, cold, storage)
  • Electrical system including emergency electrical service
  • Emergency Call Systems
  • Emergency Entrance Night/door locked call
  • Graphics and Signage
  • Handicapped Accessibility
  • Heating fuel
  • Infection Control
  • Life Safety (entry/exit, compartmentalization for smoke and fire, fire sprinkler system and fire alarm system)
  • Linen System (clean, soiled, contaminated)
  • Mail System
  • Maintenance
  • Medical Emergency Assistance
  • Nurse Call System (patient bedside and toilet/bathing facility)
  • Nurse Locator System
  • Physician Register System
  • Pneumatic Tube or Tote System
  • Public Address (paging) System
  • Radio
  • Radioactive Materials Handling System
  • Security (patient, staff, and facility)
  • Sewer system
  • Supply System
  • Telephone system
  • Television System
  • Utilities, e.g.
    • Vacuum System
    • Waste Gas Evacuation

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Washington State Department of Health
Construction Review Services
P.O. Box 47852
Olympia, WA 98504-7852
Phone: (360) 236-2944
Fax: (360) 236-2901
email: fslcrs@doh.wa.gov

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