Medical Cannabis Registry

Starting June 30, 2025

As of June 30, 2025, we transitioned to a new patient database called the Medical Cannabis Registry (MCR or registry), that replaces the previous Airlift system. The new system improves and expands the capacity of Airlift. It retains current roles and tasks of medically-endorsed store employees, while adding the ability for patients to create accounts to manage their recognition card activities.

MCR Training and Videos | Frequently Asked Questions

How does the Medical Cannabis Registry (MCR) compare to Airlift? 

Features the MCR will continue to offer:

  • Medical Cannabis Consultants create, correct, renew and replace medical cannabis recognition cards. 
  • Store owners and delegates add and remove consultants and other employees. 
  • Printed, laminated recognition cards for patients. 
  • Invoice payments through U.S. mail. 
  • Help desk through MCR and user guides. 

NEW features of the MCR:

Retail Store System Users:

  • Reactivation of your own account. 
  • Automated reminders for account reactivation, employee confirmation, and invoices. 
  • Streamlined, improved quarterly employee confirmation process. 
  • Electronic payments for invoices. 
  • Access to report information (details to come). 
  • Expanded help desk hours: 6 am – midnight, 7 days a week 

Patients and Designated Providers: 

  • Create MCR accounts to manage recognition card activities, including removing yourself or your Designated Provider from the registry, if desired. 
  • Electronic recognition cards. 
  • Report of your account activity (card use history, who accessed your account). 
  • Card expiration notification. 

VisualVault Tech Support and Help Desk  

MCR Training and Videos

Saw Registration

You must always log into your SAW account to access the MCR. The training guide shows you how to set up a SAW account and how to add the MCR to your SAW account.

SAW Training Guide (PDF)

  • How to Sign up for a SAW Account - Page 4
  • How to Set up Multi Factor Authentication (MFA) - Page 8 
  • How to Add the MCR to your SAW Account - Page 12
  • How to Verify your Identity - Page 16
  • How to Register and Log in to MCR - Page 18
Consultant
Owner/Delegate
Budtender
Patient/Designated Provider
Healthcare Practitioner
Law Enforcement

Frequently Asked Questions